Contact us Call 1800 360 000 from 7am – 10pm, every day of the year. How can we help? Palliative Care Advice Service 1800 360 000 [email protected] For immediate medical attention Call 000 or go to your closest emergency department Translating and Interpreting Please call 131 450 and ask for 1800 360 000 (this is a free service) Speech or hearing loss We accept TTY and calls through the National Relay Service – Help Desk 1800 555 660 Feedback We are committed to providing you with the best possible service. That’s why we welcome your feedback, so we can improve the quality of advice that we provide to all Victorians. If you’re not happy with the feedback you receive you can contact the Health Complaints Commissioner on 1300 136 066 (toll free). Want to know more? Check out our Frequently Asked Questions, you may find the answers you’re looking for there.